• Home
  • FAQ
  • ATM & Bank Locations
  • Contact us

The West Virginia Pay Card Program- Frequently Asked Questions

 
What is the West Virginia (WV) Pay Card Program?

 
What is the WV Pay Card?

 
Who is eligible for the WV Pay Card?

 
Where can I get cash with the WV Pay Card?

 
What is the Pre-Check option?

 
Is the payroll card a credit card?

 
Will a payroll card affect my credit?

 
What should I do if my address changes after signing up for the WV Pay Card?

 
Can I access the entire cash amount of my pay on the day of payment?

 
What do I need to do upon receipt of my WV Pay card?

 
How do I check my payroll card balance?

 
How can I track my spending?

 
What do I do if my card is lost or stolen?

 
What other sources of funds can be added to the WV Pay Card?

 
Can I use my WV Pay Card to pay recurring monthly bills?

 
Do I need to keep a minimum balance on my WV Pay Card?

 
Can I overdraw my account balance?

 
Who can I contact with questions about my card account?

 
Does the payroll card have any fees?

 
Can I withdraw cash from an ATM without being charged a fee?

 
Are there other ways to access cash without being charged a fee?

 
If I return to work after a period of unemployment, will I receive a new WV Pay Card?

 
Does my WV Pay Card expire?

 
Will the WV Pay Card be utilized for travel/expense reimbursement?

wvtreasury.com | wvsao.gov
Copyright 2025 by West Virginia State Treasury